Privacy Policy

Last Updated: February 2026

1. Information We Collect

When you place an order through Tech Hiba, we collect the following information:

  • Full name and contact number
  • Shipping address (city, area, full address)
  • Email address (optional, for order updates)
  • Order details and product preferences
  • WhatsApp conversation data related to orders

We do NOT collect payment card details — all orders are Cash on Delivery (COD).

2. How We Use Your Information

Your information is used exclusively for:

  • Processing and fulfilling your orders
  • Shipping coordination via our logistics partner (PostEx)
  • Sending order confirmations and tracking updates
  • Responding to your inquiries and support requests
  • Improving our products and services
  • Sending promotional offers (only with your consent)

3. Information Sharing

We share your shipping information with our logistics partner (PostEx) solely for order delivery purposes. We do NOT sell, trade, or rent your personal information to third parties.

We may use analytics services (such as Google Analytics) to understand website traffic and improve user experience. These services may collect anonymized data.

4. Data Security

We implement appropriate security measures to protect your personal information. Our website is served over HTTPS and hosted on Google's Firebase infrastructure, which provides enterprise-grade security.

5. Cookies

Our website may use essential cookies for analytics and improving your browsing experience. You can control cookies through your browser settings.

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of promotional communications

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • WhatsApp: 0324-0656164
  • Email: hiba@techhiba.shop
  • Phone: +923240656164
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